Privacy Policy EN

1. Intro

This Privacy Policy applies whenever you use our “Services,” which means our games, products, services, content and/or other domains or websites operated by us. We have prepared this Privacy Policy to help you as the user of the Services (“you” or “user”) understand how we collect, store, use, and manage information, including personal data, that you provide to us or we collect about you when you use the Service.

When you use a Service, you consent to each of the collections, uses and disclosures of information (including recording and tracking) described in this Privacy Policy. Please read it carefully. Each of the Services has its own specific privacy policy, and if you download, access, or use a Service, you agree to also be bound by its specific privacy policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE ANY SERVICE.

2. Data We Collect

Data we collect automatically.

Data about your account and game progress, including in most cases an automatically created internal account ID

Your IP address and mobile device identifiers (such as your device or advertising ID)

Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier

Data we collect with cookies and similar technologies

Approximate location data (as derived from IP address)

Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players inside the Service

Data we collect from our partners.

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you, such as:

Data we receive if you link a third-party tool with the

Demographic data (such as to determine the coarse location of your IP address)

Data to fight fraud (such as refund abuse in games or click fraud in advertising)

Data from platforms that the games run on or data from payment service providers (such as payment verification data)

Data for advertising and analytics purposes (such as surveys), so we can provide you a better Service

Data that you have made available to us from a third party service via your privacy settings

Payment information

We will also collect some purchase information (which is comprised of transaction history, including what you have purchased, the price, and the date). Note that your in-app purchase transactions are processed by third-party payment processors, such as Apple (for purchases on iOS devices), Google (for purchases on Android devices), or Amazon (for purchases on Kindle devices). These third-party payment processors do not share your financial information, like credit card numbers, with us.

Customer Support correspondence

When you ask for assistance from our Customer Support team, we will collect and store:

Your name and e-mail address;

Information about your activity on the Service;

Your user name or ID number; and

Any correspondence connected to the assistance provided to you

3. Reason For Data Collection How We Use It

We use your data for a variety of business purposes, such as:

To make the Service work.

To perform the contract, we process data necessary to

Create accounts and allow you to play our games and use our Service

Operate the Service

Verify and confirm payments

Provide and deliver products and services you request

Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to

Update and develop player profiles

Develop and improve the Service and player experience

Manage our relationship with you

Provide social features as part of the Service

Customize your Service experience

Respond to your comments and questions and provide player support

Information used for marketing

We use information about you to try to make sure you only see marketing from us that might be of interest to you, including:

ad identifiers and other information collected from your device. For more information, see Ad identifiers, cookies and similar technologies;

the games you play and information about how you interact with our Services;

your age, country or region, and gender; and

other information that we might acquire from our third party marketing partners or other third parties who have obtained your consent or have another legal basis to share that information with us.

Third Parties’ Direct Marketing

We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of our sites. If you do ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion, as we do not share information with any third party (other than our service providers) on a continual basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not opt in to such use when you provide personal information on one of our sites.

Your access to the Services will not be affected if you do not “opt in” to receive information from such third parties.

Legal Bases for European Countries’ Users

If you are located in a country in the European Union, the European Economic Area, or Switzerland, we explain in this Privacy Policy the legal bases which we rely upon in processing your information. Find out more

Contractual Necessity. This covers data used by us in order to provide you with Services that you have requested – and that we have agreed – to provide to you, such as our games, customer services, and chat functionality;

Legal Obligation. This covers data used by us to comply with legal obligations, such as to maintain records relating to tax or to respond to valid legal requests for certain data;

Legitimate Interests. This covers data used by us for purposes that can be reasonably expected with your use of our Services and that we do not believe are harmful to your privacy, such as  analytics to understand how our users navigate our websites and apps, to keep our websites and apps safe and secure, research and optimization of our games and other Services, to provide a more personalized experience, marketing and advertising; and

Consent. Where we process data based on your consent, we will ask for your explicit consent.  You may withdraw consent at any time, but that will not affect the lawfulness of the processing of your personal data prior to such withdrawal.

While you can withdraw your consent or object to certain types of processing at any time in the ways described in this Privacy Policy, please note that if you play our games we will still collect some personal data about you and process it as otherwise described in this Privacy Policy. If you do not want us to collect any personal data about you at all, you should cease playing our games and stop using our Services.

4. Push Notifications

We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.

5. Your rights

You have certain rights in connection with your personal information and how we handle it. You can exercise these rights at any time by contacting us through the Contact menu in the game.

6. Children

Protecting children’s privacy online is very important to us. Generally, our Services are not directed to children under 13 (or other age as required by local law), and the Services do not knowingly collect personal data from children.

If you are a parent or guardian and wish to review personal data collected from your child, or have that information modified or deleted, you may contact us as described above. If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable.

7. Security of Your Information

We implement reasonable security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access. We urge you to take steps to keep your personal information safe (including your account password), and to log out of your account after use.